Electronic banking services include all of the following EXCEPT _____?

Study for the FDIC AIDT Ready-To-Work (RTW) Money Smart Exam. Practice with multiple-choice questions, each with hints and explanations. Prepare for your assessment!

Electronic banking services primarily refer to the digital methods through which consumers can manage their finances and perform banking transactions without the need for in-person visits to a bank branch. This includes mobile banking apps, which allow users to access their accounts, check balances, and perform transactions directly from their smartphones. Online bill payment facilitates the automatic payment of bills through the internet, providing a convenient way to manage recurring expenses. Account balance monitoring is also considered part of electronic banking as it involves checking one’s account information online or through an app.

In contrast, calling the bank on the phone is not classified as an electronic banking service. While it is a method of communication with the bank, it does not involve the use of digital platforms or the internet for executing banking transactions or managing accounts directly. Therefore, the correct answer highlights the distinction between electronic banking services, which leverage technology for efficient financial management, and traditional methods of communication or inquiry that do not utilize digital channels.

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